Last updated: September 27, 2026
1. Overview
This Refund and Returns Policy explains how refunds work for purchases made through onepunchalgo.com, operated by Golden Lines Academy, LLC, doing business as OnePunch ALGO Academy (“OnePunch Algo,” “we,” “us,” or “our”). Our products are digital: TradingView indicator subscriptions, VIP Discord community access, and educational content. Because these are digital services delivered immediately upon purchase, this policy differs from a policy written for physical goods.
2. Free Trials
Where a plan includes a free trial, you will not be charged during the trial period. Your payment method is charged automatically when the trial ends, at the plan’s regular price, unless you cancel before the trial ends from the My Account page. We recommend cancelling at least 24 hours before the trial ends to avoid being charged.
3. Subscription Refunds
Subscriptions (including the Annual VIP Membership, VIP #1 Monthly, OPAM Golden/Silver/Bronze Console, and Breakout Algo Channels) renew automatically. Because access to our indicators, educational materials, and Discord channels is granted immediately, we generally do not offer refunds once a billing period has started and access has been granted.
We will review a refund request made within 7 days of an initial purchase or renewal charge if you have not meaningfully used the access granted for that period, for example if you have not connected the indicator on TradingView or engaged in the VIP Discord channels. Refund requests are evaluated case by case; we do not guarantee approval.
Refunds are not available for: (a) any billing period where you have used the indicators, educational content, or Discord access; (b) partial months or years on annual or monthly plans; (c) requests made after 7 days from the charge date; or (d) fees already disclosed as non-refundable at checkout.
4. Cancelling Your Subscription
You can cancel a subscription at any time from the My Account page. Cancelling stops future renewal charges but does not retroactively refund the current billing period unless it qualifies under Section 3. Once cancelled, your access to indicators and VIP Discord channels continues until the end of the period you already paid for, then ends.
5. One-Time Digital Purchases
For non-subscription or one-time digital purchases, refunds follow the same 7-day, not-meaningfully-used standard described in Section 3, unless the product listing states otherwise at checkout.
6. How to Request a Refund
To request a refund, contact us at trade@onepunchalgo.com or through our Contact Us page with your order number and the email address used at checkout. We aim to respond within a few business days.
7. Approved Refunds
If a refund is approved, it will be issued to your original payment method, for example through PayPal, within a standard processing window; the time it takes to appear in your account or statement depends on your bank or payment provider. Approving a refund immediately ends your access to the associated indicators, educational materials, and VIP Discord channels for that plan.
8. Chargebacks
Please contact us before filing a chargeback with your bank or PayPal; most billing questions can be resolved directly and faster than a dispute process. Filing a chargeback for a period where access was used, without first contacting us, may result in suspension of your account and access to our indicators and communities.
9. Affiliate Program Commissions
If a purchase that generated an affiliate commission is refunded, the related commission is reversed or deducted from the affiliate’s future payout.
10. No Financial Outcome Guarantee
Refunds under this policy relate only to your purchase of access to our tools, content, and community. As stated in our Terms of Service, OnePunch Algo does not provide financial, investment, or trading advice, and we do not offer refunds based on trading results, losses, or the performance of any strategy or indicator.
11. Changes to This Policy
We may update this Refund and Returns Policy from time to time. We will post the updated policy on this page with a new “Last updated” date.
12. Contact Us
Questions about refunds can be sent to trade@onepunchalgo.com or through our Contact Us page.
